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About Impcom

Who are we?

ImpCom is a stand alone insurance vehicle for buyers of corporate hospitality packages. Individuals, hospitality agents or companies can insure their hospitality through the site.

ImpCom is supported by underwriters at Lloyd’s of London with an A+ security rating and is authorised and regulated by the FCA

We are a web based company where it only takes a few minutes to insure your corporate hospitality package and has been designed with speed and simplicity in mind.

What is ImpCom Hospitality Insurance?

ImpCom provides for a refund of the full purchase price of the hospitality package should the event be cancelled or abandoned. In addition the individual attendee package price is also covered if for any reason beyond the individual’s control he or she is unable to attend the booked event.

How does this operate?

Log on to ImpCom and gain a ‘quick quote’ for your hospitality insurance. If you want to proceed then click to register your details with ImpCom and buy your refund insurance cover instantly. When you next visit ImpCom your details will already be registered so you can simply log in and gain instant access to your refund insurance requirements.

Once purchased your hospitality insurance cover will be confirmed by a separate email advice which will include your policy/cover documentation, claims procedure and ImpCom contact details

How can I claim a refund?

Claims handling for ImpCom is handled by Refund Solutions. An experienced claims handling company based in London. Refund Solutions act on behalf of ImpCom to administer and settle all reimbursement claims.

How do you contact Refund Solutions ?

Simply by email to claim@refundsolutions.co.uk, they will respond very quickly with the reimbursement application form and required details to allow Refund Solutions to agree and settle your ImpCom reimbursement application.

If I need assistance?

Simply contact ImpCom on support@impcom.co.uk. We look forward to helping you with your enquiry.


The ImpCom Hospitality and Ticket Reimbursement Program is managed by JM Marketing Ltd which is authorised and regulated by the Financial Conduct Authority No. 435403. ImpCom Limited is registered in the United Kingdom, company registration no. 07242736. Registered office. ImpCom Limited, The White House, Castle Road, Saltwood, Kent, CT21 4QY, United Kingdom.